Is Claps Casino legit? Any unpleasant surprises?

Claps Casino holds a Curaçao licence, which is a fair starting point, but a licence on paper says little about what happens when you actually try to cash out. That's the part I care about most, so I'd like to hear the rough stories first, not the polished ones.

Lately I've been thinking about the usual traps that hit new players in their first weeks: a withdrawal that sits in pending for days, a bonus that gets cancelled after you've already wagered half of it, or a sudden request for extra documents right when you ask for your money. Some of these are normal procedure, some are just annoying, and some are a real warning sign.

If you've played at Claps, did anything like that happen to you, and how long did it take to sort out? Did support actually help, or did you have to push them several times before anything moved?