Is Poker Casino legit? Any nasty surprises?

Poker Casino seems to attract a lot of players from India, Brazil, Germany, Spain and Italy, and it holds a Curaçao licence from August 2024. That's about all the hard facts I have, so I'd rather hear what actually happens once you sign up and start playing.

What interests me most is the first experience, the stuff that goes sideways. Maybe a withdrawal sat in pending for days… or a bonus got cancelled after you'd already wagered a chunk of it. Or support suddenly asked for extra documents when you thought verification was done.

If something like that happened to you, how did you get it sorted, and how long did it take? Did support actually help, or did you have to push them for an answer?