Is Nocturnal Casino legit? Any nasty surprises?

Thinking about signing up at Nocturnal Casino, but before I put in any real money I'd like to hear from people who have actually played there. The first weeks are usually where things go sideways, so that's what I'm curious about.

Maybe a withdrawal that sat pending for days, a bonus that got cancelled out of nowhere, or a support agent asking for a pile of extra documents after you'd already won. Stuff like that tends to show how a casino really behaves, and I'd rather hear it from members than from a pretty homepage.

So what went wrong for you, if anything? And if it did, how did you get it sorted: did support actually fix it, or did it take a lot of back and forth?